All Systems Operational

Uptime over the past 90 days. View historical uptime.
sheepCRM System Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Sheep Databases Operational
90 days ago
100.0 % uptime
Today
Apps Operational
90 days ago
100.0 % uptime
Today
sheepApp Operational
90 days ago
100.0 % uptime
Today
sheepCRM Operational
90 days ago
100.0 % uptime
Today
OAuth Operational
90 days ago
100.0 % uptime
Today
Suppliers Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-west-2 Operational
Intercom Intercom Web Messenger Operational
AWS s3-eu-west-2 Operational
DigitalOcean LON1 Operational
AWS lambda-eu-west-2 Operational
Database Hosting Operational
90 days ago
100.0 % uptime
Today
Partners Operational
Xero Ltd - API Accounting API Operational
Stripe API Operational
Stripe Checkout.js Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 13, 2026

No incidents reported today.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026
sheepCRM emails being delayed by Microsoft - leading to some emails bouncing (undelivered).
Resolved - This issue is now fully resolved - the contacts that were marked as undeliverable have been reset and the technical fixes are maintaining the performance expected.

Thanks for your understanding. If you have any questions relating to this issue please contact us in support.

The sheepCRM Team.
Feb 10, 17:25 GMT
Update - Our monitoring is confirming the fixes are providing the results expected - we continue to monitor this but conclude the technical issue is now resolved.

Our logs show that over 99.9% of emails affected since 6 Feb have now been delivered successfully. Emails sent between 3 and 5 Feb to outlook, msn and hotmail addresses may not have delivered. As a result some email addresses have been incorrectly marked as "undeliverable". We are working to identify and revert this records to complete a full resolution for customers.

We will provide final update when fully resolved.
Feb 10, 10:23 GMT
Monitoring - Further technical fixes have been applied. Microsoft have also supported with changes their side.

As of now emails for these domains are delivering without delays, but we are monitoring for 24hrs due so that peaks in volume are checked.

Should this continue to meet expectations we will move to customer resolution actions - further updates will be posted.

Thank you for your understanding throughout this issue to date.
Feb 9, 18:15 GMT
Identified - Our team has identified the cause of the issue and have made some immediate changes but they are still working on a full fix and resolution actions.

A number of delayed emails are now successfully being delivered.

We appreciate your understanding while we continue our work to resolve this.
Feb 9, 15:01 GMT
Investigating - We are currently investigating an issue that is causing email delivery delays or rejections to Microsoft email addresses (@outlook.com, @hotmail.com).

When an email fails to arrive, this results in the affected contact being auto-tagged with "undeliverable_email" and the contact is marked with "Automated (sheepCRM) emails are turned off" to avoid issue recurrence.

We appreciate your patience while we work to resolve this.
Feb 9, 11:45 GMT
Feb 9, 2026
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

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